The majority of office employees use software applications from the Microsoft Office suite. Although they use such programs as Excel, Word and PowerPoint regularly it is common to find that they will have undertaken no formal training in their use. Due to the differing nature of each individual business, the way in which these applications […]
I recently read a book by noted business and financial gurus who talk about winning environments … environments where you need to be exceptionally talented, driven and tenacious to succeed.
Sometimes the fastest way to change and improve yourself is to change your environment.
For many years, I have been active in community groups, networking organizations and […]
When you are trying to grow your business during those first few years, the ability to turn prospects into customers and to keep customers satisfied with your products and services is MISSION CRITICAL.
However, some entreprenurs and small business owners may have a common misconception thinking their inside sales professionals and the customer service staffs […]
In this fast paced world where technology has become the backbone of almost every industry, specialized skills that come from Microsoft Office training and other Microsoft products have become staple knowledge. From the basics to the more specialized courses you can now learn these skills from the comforts of your own home by simply taking […]
As the years go by, it seems that more and more, hotels must re-design themselves as it relates to managing communications when faced with a major public crisis. Hotels encounter crisis of varying proportions on a daily basis. Some are of low level significance and can be handled internally, with a minimal amount of communication, […]
There are twelve blocks to listening. You will find that some are old favorites that you use over and over. Others are held in reserve for certain types of people or situations. Everyone uses listening blocks, so you should not worry if a lot of blocks are familiar. This is an opportunity to become more […]
Over 214 million dollars were spent on the internet last year to find meaningful relationships. People all over the globe are looking for happy and fulfilling relationships. Yet, obviously most are not finding it. Why? What is wrong?
The problem is in the goal or objective. People are driven to find happiness. They will do just […]
Who couldn’t use some great ad copy tips once in awhile?! Here are secrets shared by ad pros to use in your promotions online and off.
1. DIGITAL IMAGES - Add images with your ad copy. Rule of thumb here is NOT “the more the merrier.” So choose one or two of your best images. […]
We live in speedy times
A call for good interpersonal skills development programmes
We have fast foods, fast cars, fast CD players, fast faxes, fast e-mail. We have instant coffee, instant lottery winners, instant weight loss, instant hair growth.
We expect things to happen ever more quickly and we have devised a raft of gadgets to facilitate that: […]
Organisations are turning more and more to external training companies to develop the ’soft’ skills of their staff. With so much expertise available what do people need to look for to get the best from the training they buy in?
At Impact Factory we have evolved a way of working with our clients which produces truly […]