When you’re the one who must deal with conflict you know what to do?
If you’re an executive, manager or human you resource professional, managing conflict is probably part of your job. So is recognizing when hidden conflict is the source of a problem.
The very word conflict has a negative impact on most people: you associate […]
Whenever you work with people, conflict is inevitable. The tension created by daily conflict either results in wasted time, decreased productivity, and poor decisions or the sort of internal competition that pushes each individual to do their best, if for no other reason that convince their coworkers that they can do it.
This inevitable conflict is […]
When I was 15 years old, I found a book on body language. I purchased it because I wanted to read something on a train journey that I was taking that day. I read the book with some fascination.
Later, during the day, I struck a conversation with an elderly Irish clergyman, in the dining […]
The goal in a real estate negotiation is to reach a good agreement - one in which the underlying interests of both buyer and seller are met. The results of a poor agreement often return to haunt the parties after closing. Many of our real estate clients have been experienced negotiators in […]
Buyers of re-sale homes almost always have their homes inspected by a professional inspector. Buyers of new homes, however, often do not take this important step. There are several reasons for this:
1) The buyer is getting a brand new home, and thinks that the inspection is an unnecessary added cost.
2) The […]
When being polite and understanding gets you nowhere, you may be trying to cooperate with a bully. It simply won’t work. You must start by giving him a reason to listen to you.
“He didn’t refund my money. I’ve called three times and actually spoke to him once, and he agreed that I was entitled […]
It’s easy to break agreements. It is especially easy to blow off agreements when you feel overwhelmed and overworked.
After all:
You have way more work to do than time to do it in.
You keep putting off important tasks in order to put out fires.
You don’t have the information you need […]
Imagine that you have just put on a pair of blue-tinted sunglasses. If you were to look around the room and describe what you see, everything would appear blue to you because it’s being filtered though a blue lens.
But is this reality? No, it’s your perception of reality. We only […]
Warning! Relationship patterns from your past can influence your relationships at work now-without your knowledge or consent.
“I’m so angry about my schedule that I’m ready to quit this job, too! I don’t understand why this keeps happening to me. It’s the third time in four years. I’m getting worried about how unstable […]
When is criticism most painful?
* When you’re happily minding your own business and don’t expect it at all?
* When you already know you’ve made a mistake and are trying to correct it?
* When someone is “only trying to help you” by offering you “feedback” that you have not asked for and don’t need or want?
Criticism […]